What will I learn?
Good team leading is a critical part of an organisation’s structure throughout the industries of production, retail, services and manufacturing.
Improve your skills, role and responsibilities and make the transition from working in a team to leading a team by gaining a nationally recognised qualification.
Develop skills in:
• Understanding and providing direction and leadership
• Developing team performance
• Recognition for success
Mandatory units covered:
Manage personal performance and development
Communicate work-related information
Lead and manage a team
Principles of team leading
Additional units covered:
Develop working relationships with colleagues
Manage team performance
Manage individuals’ performance
Procure products and/or services